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Quick Answers
Everything you need to know, before we get started.
From stone selection and quotations to templating, fabrication and installation, find answers to some of the questions we’re asked most often.
We fabricate and install granite, engineered stone (quartz), marble and porcelain. Each material has different characteristics, colours, finishes and maintenance requirements, and we can assist you in choosing a suitable option for your project.
Yes. BTM Granite offers a complete service from stone selection and measuring/template through to fabrication, finishing and final installation.
Send us your drawings, kitchen layout or measurements together with your preferred stone or colour. If you haven't selected a stone yet, we can assist with suitable options. Final measurements are confirmed before fabrication.
Base cupboards must be fully installed, level, secured and ready before we can take final measurements. Sinks, basins, taps, hobs and other relevant appliances or specifications should also be available or confirmed before templating.
Yes. We can fabricate the required cut-outs according to the approved specifications. The relevant sink, basin, tap or appliance details must be confirmed before fabrication.
No. BTM Granite handles the stone fabrication and installation. Plumbing, electrical work and appliance connections must be completed by the appropriate trades after the stone installation.
Yes, depending on the material and supplier availability. This is particularly recommended for natural stone because every slab is unique. Colour, pattern and veining naturally vary from one slab to another.
Yes. Where the material and project allow, we carefully consider the direction and continuation of the veining during fabrication. Because natural and engineered materials vary, exact matching cannot always be guaranteed.
Care requirements vary according to the material. In general, clean surfaces with a soft cloth, water and a suitable mild cleaner, wipe spills promptly, and avoid harsh or abrasive chemicals. Natural stone may require additional care or sealing depending on the material.
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